Salesforce solutions, engineered with direction.

A custom platform where two fashion sales agencies share one org. It covers brands, seasons, territories, budgets, orders and a large showroom-appointment module, built and run by our team with automated delta deployments.

• Separated the two agencies inside one org with application-level data scoping on every custom object
• Built the showroom campaign module in Lightning Web Components: campaign builder, calendars, desk grids, slot management and multi-brand appointment booking
• Designed territory-based record security with Apex managed sharing plus criteria-based rules for brand directors

Moving the client’s commercial and events operation from a legacy CRM to Salesforce before its contract expires. The scope covers customers and venues, product bundles, quotes and orders, e-commerce and the ERP.

• Designed and built the bundle model and the customer and venue data model
• Built a quote-to-order flow with electronic signature
• Integrated the e-commerce store with Salesforce and proved it end to end in test

Real-time integration between the theatre’s ticketing platform and Salesforce. It brings in performances, seats, season tickets, memberships, orders and access control so marketing and reporting work from one customer view.

• Exposed Apex REST services for inventory, orders, contacts and access control, all using external-ID upserts
• Built catalogue enrichment with queueable processing and an automatic retry scheduler
• Wrote batch backfills that rebuild relationships between performances, seat categories, prices, packages, season tickets, memberships and venues

A phased move from a legacy CRM to Salesforce: service first, then sales and marketing. The commercial chain from inbound lead to sales order is built, and the service channels are designed.

• Automated lead routing: historical-owner match, then a country × product round robin, then a fallback queue, with owner notifications
• Built a guided lead-conversion LWC with duplicate-customer matching and completion of missing fields
• Assigned price books automatically from the billing country; the accepted quote drives the opportunity amount